MANUSCRIPT NEEDS OF COMPETENCE LEADERS AND MANAGERS OF THE HEAD OF THE ROOM IN CONDUCTING MANAGEMENT OF HOSPITALITY IN THE GENERAL HOSPITAL OF “M” REGENCY, BANDUNG REGENCY EXPLORATIVE PHENOMENOLOGY STUDY

Blacius, dedi and Helen, Helen De la Cruz Alalag MANUSCRIPT NEEDS OF COMPETENCE LEADERS AND MANAGERS OF THE HEAD OF THE ROOM IN CONDUCTING MANAGEMENT OF HOSPITALITY IN THE GENERAL HOSPITAL OF “M” REGENCY, BANDUNG REGENCY EXPLORATIVE PHENOMENOLOGY STUDY. philiphines. (Submitted)

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Abstract

Abstract Researchers' experience during their time as supervisors in the leadership and management service stages of professional student nursing services in hospitals. The research objective is to explore the Competency Needs Leaders and Manager Head of Raid Nursing Room in RSUD Majalaya Bandung Regency. The research methodology is Qualitative design, with a phenomenological explorative approach, to address the needs and desires of the participants. The results of an informal interview with the head of nursing at Majalaya Regional Hospital E obtained the following information; There is 12 head of inpatient wards in the Majalaya Regional Hospital. FGD (Focus Group Discussion) method of collecting data or information from participants through a discussion. Results research has 6 stages; 1 The first stage is an analysis of keywords (meaningful key-ward), 2, the same keywords are identified to be defined as categories that have the same meaning, 3. Categories that behave in the same are identified then in formulating it into one theme Colaizi's thematic abnormality results which resulted in 6 research themes, the themes are as follows: 1. Ability to lead nursing services, 2. Ability to collaborate with other health teams, 3. Have sufficiently high motivation in professionalism, 4 Managerial ability in managing a nursing room, 5. Technical competence according to the area managed 6. Excellent nursing service. Recommendation for the hospital; training and workshops are always held on the competence of leaders and rangers in nursing services regularly every year, not only for the head of the room but for the implementing nurses. Keyword: competencies leaders, head of the room (Nursing Manager),competencies, training

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